Terms of Service

These Terms of Service (the “Terms”) form a binding agreement between you and Unconventional Group Inc. (operating as AltaPro AI)(“QuotingAI”, “we”, “us”) governing your access to and use of the QuotingAI website, applications and services (together, the “Service”).

By creating an account, clicking to accept, or using the Service, you agree to these Terms. If you are entering into these Terms on behalf of a company or other organization, you represent that you have authority to bind that organization, and “you” refers to that organization. If you do not agree, do not use the Service.

• “Account” — the workspace created when you register, including all users you invite to it.
• “Customer” — the contractor or business that holds the Account.
• “Client” — your customer: the person or business you send a quote or proposal to.
• “Customer Data” — everything you put into or generate through the Service, including quotes, pricebooks, client records, branding and signatures.
• “Output”— material generated by the Service's artificial intelligence features, including drafted quotes, line items and suggested pricing.

You must be at least 18 years old and capable of forming a binding contract. The Service is intended for business use, not personal or household use.

You are responsible for the accuracy of your registration information, for keeping your credentials confidential, and for all activity that occurs under your Account — including the actions of any user you invite. Notify us promptly at hello@quotingai.ca if you believe your Account has been accessed without authorization.

Each seat is for a named individual. Seat limits apply per plan, and you may not share a single login among multiple people to avoid seat charges.

QuotingAI helps you draft, brand, send and get approval on quotes, and to collect a deposit against an approved quote. It is a tool that assists you in running your business.

QuotingAI is not a party to any contract between you and your Client. Any quote, proposal, agreement, scope of work or price you send is yours. You alone are responsible for the accuracy of your pricing, the adequacy of your terms, the performance of the work, and compliance with all laws, licensing, permitting, insurance, lien, consumer-protection and tax obligations that apply to your trade and jurisdiction.

We do not provide legal, accounting, tax, engineering, insurance or professional estimating advice, and nothing in the Service constitutes such advice.

The Service uses artificial intelligence to draft quotes from your description and your pricebook. Output is a draft for your review. It may contain errors, omissions, incorrect quantities, or prices that do not reflect current market or your actual costs.

You must review, verify and approve every quote before sending it to a Client. By sending a quote you adopt it as your own. We are not responsible for any loss arising from pricing errors, underquoting, omitted scope, or any other inaccuracy in Output that you approve and send.

Output is not guaranteed to be unique; similar descriptions may produce similar results for other customers. As between you and us, you own the Output you generate, subject to our rights in the underlying Service.

To provide the feature, the job descriptions and pricebook context you submit are transmitted to our third-party AI provider for processing. We do not sell your data, and we do not permit your Customer Data to be used to train third-party public models.

New Accounts may be offered a free trial of a stated length. A valid payment method may be required to start a trial. Unless you cancel before the trial ends, your subscription begins automatically at the end of the trial and the plan fee is charged to your payment method.

Trials are for evaluation, limited to one per business, and may be modified or withdrawn at any time. We may apply usage limits during a trial.

Paid plans are billed in advance on a recurring monthly basis at the price shown at the time of purchase, plus applicable taxes (including GST/HST where required).

Your subscription renews automatically each billing period until cancelled. By subscribing you authorize us and our payment processor to charge your payment method on each renewal date.

If a payment fails, we may retry it and may suspend or downgrade your Account until payment succeeds. You are responsible for keeping a valid payment method on file and for any fees your bank or card issuer charges you.

Plans include a monthly allowance of AI credits. One credit is consumed each time you generate or adjust a quote with AI. Credits reset at the start of each billing period and do not roll over. Additional credits may be purchased where offered; purchased credits are non-refundable and may expire as stated at purchase.

The Service is intended for normal business use. We may apply rate limits and may suspend or throttle usage that is automated, abusive, resold, or materially disproportionate to typical use.

We may change our prices. For existing subscribers, we will give at least 30 days' notice before a price change takes effect, sent to the email on your Account. If you do not agree, you may cancel before the change takes effect; continuing to use the Service after that date means you accept the new price.

You may cancel at any time from your billing settings. Cancellation takes effect at the end of the current billing period; you keep access until then.

Except where required by law, fees already paid are non-refundable and we do not provide partial-period refunds or credits for unused time, unused AI credits, or periods in which you did not use the Service.

Card payments are processed by Stripe. Your use of payment features is also subject to Stripe's agreements and rules, and you are responsible for meeting them, including any identity or business verification Stripe requires.

Deposits paid by your Clients are yours, not ours. Funds settle to your own connected payment account. We do not hold, control, or act as an escrow or trustee for those funds, and we are not a money transmitter or payment institution.

You are solely responsible for the underlying transaction with your Client, including delivering the work, handling disputes, chargebacks, refunds, deposit-handling rules that apply in your jurisdiction, and any applicable sales tax. Processor fees, chargebacks and related costs are your responsibility.

The Service allows your Clients to accept a quote using an electronic signature, and records supporting information such as the signer's typed name, drawn signature, IP address, device user-agent and a timestamp.

You are responsible for determining whether an electronic signature is appropriate and enforceable for your transaction, trade and jurisdiction, and for any additional formalities your contracts require. We make no representation that a signature captured through the Service will be enforceable in any particular case, and the Service is not a substitute for legal advice or a qualified/secure electronic signature service where one is legally required.

You own your Customer Data. We claim no ownership of your quotes, pricebooks, client records or branding.

You grant us, our subsidiaries and our affiliated companies a worldwide, non-exclusive, royalty-free, sublicensable licence to host, copy, store, transmit, display, analyse and otherwise process Customer Data in order to operate, secure, support, develop and improve the Service and our other products and services, and as otherwise permitted by our Privacy Policy. In these Terms, “subsidiaries and affiliated companies” means any entity that controls, is controlled by, or is under common control with Unconventional Group Inc.

This licence lasts as long as we hold the Customer Data and exists so that the group can run and improve the products you use. It does not transfer ownership: you continue to own your Customer Data, and the limits below still apply.

What we will not do. We do not sell your Customer Data. We do not publish it or share it with anyone outside our group and our service providers, except where you direct us to or the law requires it. We do not permit your Customer Data to be used to train third-party public AI models.

You represent that you have the rights and, where required, the consents necessary to provide the Customer Data you submit — including your Clients' personal information — and that our processing of it on your instructions will not breach any law or third-party right.

We may generate and use aggregated, de-identified statistics that do not identify you, your Clients or your business, including across our other products.

You agree not to, and not to permit anyone else to:

• use the Service for anything unlawful, fraudulent, deceptive or harmful;
• send quotes or communications that are false, misleading, or that you are not authorized to send;
• upload malware, or attempt to breach, probe or circumvent our security, authentication or rate limits;
• access the Service to build a competing product, or scrape, copy or resell it without our written consent;
• reverse engineer, decompile or attempt to derive source code, except where that restriction is prohibited by law;
• share seats, resell access, or exceed the seat limits of your plan;
• use the Service to send unsolicited bulk email or otherwise violate anti-spam laws, including Canada's Anti-Spam Legislation (CASL);
• infringe intellectual property, privacy or publicity rights, or upload personal information you have no right to share;
• impose an unreasonable load on the Service or interfere with other customers' use of it.

The Service relies on third parties — including hosting, database, email, AI and payment providers — and may link to or integrate with other services. We are not responsible for third-party services, their availability, or their terms. Your use of them may be governed by their own agreements.

The Service, including its software, design, text, graphics, trademarks and all related intellectual property, is owned by us or our licensors and is protected by law. Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service for your internal business purposes.

You may not use our name, logo or branding without our prior written permission, except to identify that you use the Service. All rights not expressly granted are reserved.

If you send us suggestions, feature requests or feedback, you grant us an unrestricted, perpetual, irrevocable, royalty-free right to use it for any purpose without obligation or compensation to you.

We aim to keep the Service available and reliable, but we do not commit to any specific uptime unless we have agreed to a separate written service-level agreement with you. The Service may be unavailable during maintenance, updates, or events outside our control.

We may add, change, or discontinue features. If we discontinue a material feature or the Service as a whole, we will use reasonable efforts to give you advance notice and an opportunity to export your Customer Data.

Support is provided by email at hello@quotingai.ca during normal business hours, Mountain Time.

You may stop using the Service and cancel at any time. We may suspend or terminate your access if you breach these Terms, if your payment fails, if we reasonably believe your use creates a security, legal or operational risk, or if required by law. Where practical, we will give notice and an opportunity to fix the problem.

On termination, your right to use the Service ends immediately. For a limited period after termination — and no less than 30 days unless prohibited by law — you may request an export of your Customer Data. After that, we may delete it, subject to backups and to records we are required or reasonably need to retain for legal, accounting, tax, security or dispute-resolution purposes.

Sections that by their nature should survive termination will survive, including data ownership, intellectual property, disclaimers, limitation of liability, indemnification and governing law.

Except as expressly stated in these Terms and to the fullest extent permitted by law, the Service and all Output are provided “as is” and “as available”, without warranties or conditions of any kind, whether express, implied or statutory, including merchantability, fitness for a particular purpose, non-infringement, accuracy, and any warranty arising from course of dealing or usage of trade. We do not warrant that the Service will be uninterrupted, secure or error-free, that Output will be accurate or complete, or that defects will be corrected.

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, business, goodwill, contracts, anticipated savings, or data, however caused and under any theory of liability, even if we have been advised of the possibility of such damages.

Our total aggregate liability arising out of or relating to these Terms or the Service will not exceed the greater of (a) the total fees you paid us for the Service in the twelve (12) months immediately before the event giving rise to the claim, or (b) one hundred Canadian dollars (CAD $100).

Nothing in these Terms limits liability that cannot be limited by law, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

You will defend, indemnify and hold harmless Unconventional Group Inc. (operating as AltaPro AI), its subsidiaries and affiliates, and their directors, officers, employees and agents from any claim, demand, loss, liability, damage, fine or expense (including reasonable legal fees) arising out of or related to: your Customer Data; your quotes, contracts, pricing or work performed for a Client; your breach of these Terms or of any law; your infringement of a third party's rights; or a dispute between you and a Client, including deposit, refund and chargeback disputes.

We may update these Terms from time to time. If we make a material change, we will give reasonable notice — for example by email or an in-app notice — before it takes effect. Continuing to use the Service after the effective date means you accept the updated Terms. If you do not accept them, you must stop using the Service and may cancel.

These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable there, without regard to conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

The courts located in Edmonton, Alberta will have exclusive jurisdiction over any dispute, and both parties submit to that jurisdiction — except that either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property or confidential information.

Before starting a formal proceeding, please contact us at hello@quotingai.ca so we can try to resolve the matter informally. Nothing here limits any non-waivable rights you have as a consumer under applicable law.

We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including acts of God, natural disasters, fire, flood, war, civil unrest, labour disputes, government action, epidemics, failures of the internet or telecommunications, power outages, cyberattacks, or the failure of a third-party provider.

• Entire agreement. These Terms and our Privacy Policy are the entire agreement between us about the Service and supersede prior discussions.
• Severability. If a provision is held unenforceable, it will be limited or removed to the minimum extent necessary and the rest remains in force.
• No waiver. Failing to enforce a provision is not a waiver of it.
• Assignment. You may not assign these Terms without our written consent. We may assign them to an affiliate or in connection with a merger, acquisition or sale of assets.
• No third-party beneficiaries. These Terms do not create rights for anyone other than you and us.
• Relationship. Nothing here creates a partnership, joint venture, employment or agency relationship.
• Notices. We may give notice by email to the address on your Account or by posting in the Service. Notices to us go to hello@quotingai.ca.
• Language. The parties have requested that these Terms be drawn up in English. Les parties ont demandé que les présentes conditions soient rédigées en anglais.

Questions about these Terms? Email hello@quotingai.ca. QuotingAI is a product of Unconventional Group Inc. (operating as AltaPro AI), Edmonton, Alberta, Canada.