No Published Price, And A Contract Measured In Years

They don't say. We fetched both their pricing page and their get-pricing page on July 25, 2026, and neither publishes a figure, a currency, a billing period, a minimum term or a seat minimum. All three tiers — Starter, Essentials and The Works — end in a “Request Pricing” button. What their own SEC filing does tell you is how the bill is built: a Core subscription charged per technician per month, priced by the features in your package and by the size of your business, on a contract typically running 12 to 36 months that is noncancelable and carries a minimum subscription fee, billed monthly in advance and auto-renewing. On top of that sit separately-subscribed add-on products, a percentage of the value of payments and financing processed through the platform, and onboarding and implementation as chargeable services. Several third-party blogs publish per-technician monthly figures for ServiceTitan. None is sourced to ServiceTitan, so we won't repeat them here — a rumour about a public company's pricing doesn't become a fact because we printed it. Get the quote.

No, and it would be unfair to say so. Their own filing says they serve customers “ranging from family-owned businesses with a few employees to large enterprises with a national footprint”, that a majority of their customers are SMBs, and that they define an SMB as a business with fewer than 1,000 employees. They will absolutely talk to a small shop. The dividing line isn't who they'll sell to — it's the shape of the deal. Their reporting threshold for an “Active Customer” is over $10,000 of annualized billings, and the contract is a quote-only, typically multi-year, noncancelable commitment with an implementation project attached. That's a reasonable trade for a company replacing five systems, and a heavy one for a crew that wants to send better quotes next week.

Yes — a lot of it, and more coming. Their Titan Intelligence page names sixteen-plus features, including an assistant called Atlas, job value prediction, intelligent dispatch, ads optimization and several generators for invoices and reviews. Anyone telling you ServiceTitan has no AI hasn't looked. The narrow, sourced difference is what the AI does with an estimate: their documentation states that Titan Intelligence-generated estimate summaries “complement but do not replace estimate line item descriptions that show pricing and quantities.” QuotingAI's AI drafts the line items themselves from you describing the job in plain language. Worth noting for fairness: “Automated Proposal Templates” appears on their own page under “Check out what's coming”, so this gap may close.

Yes. Their 10-K states they derive substantially all revenue from trades businesses in the United States and Canada, they have a Canadian subsidiary, and Canadian staff. Two caveats worth raising on your demo call. First, payments: they state plainly that Canadian ServiceTitan Payments customers get card-reader swipe, keyed-in transactions and online payments, but that Tap to Pay and Pay by Bank are currently US-only. Second, sales tax: their tax zones can carry multiple named rates per zone, which is structurally what GST plus PST requires, but the help documentation assigns zones by a “ZipCodes” field and we could not verify that Canadian postal codes work. We are not claiming it fails — we're telling you we couldn't confirm it, and that you should ask them to confirm it in writing.

Every ServiceTitan claim here was read on July 25, 2026, from either their own website and help documentation or their SEC Form 10-K for the fiscal year ended January 31, 2026, filed March 25, 2026 — each one links to the page it came from. They are a public company that reports quarterly, and their product ships constantly, so treat this as a dated snapshot rather than a standing fact. If anything here is out of date or we've read something wrong, email hello@quotingai.ca and we'll correct it — including if you're from ServiceTitan.